Are you 21 or older?
POWPAX products contain hemp-derived THC. You must be 21 or older to enter.
Effective Date: August 18, 2026
Last Updated: August 18, 2026
Pow Hydration Inc., a Delaware corporation doing business as POWPAX and POWCHEW ("POWPAX," "we," "us," or "our"), respects your privacy.
This Privacy Policy describes how we collect, use, disclose, and retain personal information when you:
POWPAX operates the Site using Shopify, which provides the ecommerce platform and related services that allow us to offer the Site and our products.
If there is a conflict between our Terms and Conditions and this Privacy Policy concerning our collection, use, or disclosure of personal information, this Privacy Policy controls with respect to those privacy practices.
By accessing the Site or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, do not provide personal information through the Site.
"Personal information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an individual or household.
Personal information does not include information that is publicly available, aggregated, or deidentified as defined by applicable law.
The information we collect depends on how you interact with us.
We may collect the following information directly from you:
Contact information
Account information
Order and transaction information
Payment information
Payments are handled by Shopify and other third-party payment processors. These providers may collect payment-card numbers, expiration dates, security codes, billing addresses, bank information, or digital-wallet information.
POWPAX generally receives transaction confirmation and limited payment details, such as payment method type, billing information, payment status, and the last four digits of a payment card. We do not ordinarily receive or store complete payment-card numbers.
Age-gate information
Because the Site and our products are intended only for adults aged 21 and older, the Site asks visitors to confirm that they are at least 21.
The current age gate is self-attested. It does not require you to submit your date of birth, government-issued identification, or a selfie. We may store your age-gate selection through a cookie, local storage, or similar browser technology so that the Site can remember your selection.
Customer-service information
We may collect information you provide when contacting us, including:
Please do not send us medical records or sensitive health information that is not necessary to address your request. Information you provide about your experience with a product may reveal health-related information. We may use that information to respond, investigate a product issue, meet legal obligations, or support product quality and safety.
Email preferences
If you join our email list, we may collect:
When you access or use the Site, we, Shopify, and our service providers may automatically collect:
This information may be collected through cookies, pixels, tags, local storage, server logs, Shopify's analytics technologies, and similar tools.
We may receive personal information from:
For example, a carrier may provide delivery-status information, Shopify may provide information about Site activity or transactions, and an advertising platform may provide information about whether an advertisement resulted in a visit or purchase.
We may use personal information for the following purposes:
Provide the Site and fulfill orders
Enforce age and product restrictions
Communicate with you
Marketing and personalization
Security and fraud prevention
Improve our business
Legal and compliance purposes
The Site is hosted and powered by Shopify. Shopify collects and processes personal information concerning your access to and use of the Site to provide ecommerce, checkout, analytics, fraud-prevention, personalization, and other services.
Information submitted through the Site may be transmitted to Shopify and other service providers in the United States or other countries.
We may use Shopify features that process information about your interactions with our store, Shopify, other Shopify merchants, or Shopify services. These features may help Shopify and POWPAX:
For certain Shopify services, Shopify may determine the purposes and means of processing and may be responsible for responding to requests concerning that processing.
You can learn more through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
We, Shopify, and our service providers use cookies and similar technologies to operate the Site, remember preferences, analyze Site use, protect transactions, and support marketing.
These technologies may include:
Strictly necessary technologies
These support essential functions such as:
Functional technologies
These remember preferences and provide enhanced Site functions.
Analytics technologies
These help us understand:
Advertising technologies
These may be used to:
You may manage nonessential technologies through the cookie-preference or privacy-choice tools available on the Site.
You can also configure your browser to block or delete cookies. Blocking certain cookies may affect Site functionality.
Shopify analytics and Shopify web-pixel technologies are active on the Site. These tools may collect information about page views, products, cart activity, checkout activity, transactions, devices, browsers, and advertising attribution.
We may also use custom or third-party analytics and marketing pixels through Shopify. The specific providers used may change as our marketing program evolves.
Analytics and advertising providers may use cookies, pixels, or similar technologies to:
Certain disclosures through these technologies may be considered a "sale," "sharing," or processing for "targeted advertising" under state privacy laws, even though we do not sell personal information for money.
Where required, you may opt out through our data-sharing opt-out page or through a legally recognized browser-based opt-out preference signal.
We may disclose personal information to the following categories of recipients:
Shopify
We disclose information to Shopify to host and operate the Site, provide checkout and ecommerce services, support analytics, prevent fraud, personalize experiences, and provide enhanced Shopify functionality.
Vendors and service providers
We may disclose information to companies that perform services for us, including:
These providers may process personal information only as permitted by their agreements with us and applicable law.
Advertising and analytics partners
We may disclose identifiers, device information, Site activity, commercial information, and inferred interests to analytics, advertising, and social-media partners.
These disclosures may constitute "sale," "sharing," or targeted advertising under applicable law. Privacy choices are described in Sections 7 and 11.
Parties you direct us to contact
We may disclose information at your direction or with your consent, including to deliver an order, complete a payment, or connect with a third-party service.
Government authorities and legal recipients
We may disclose information:
Corporate transactions
We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction.
We do not sell personal information in exchange for money.
Our use of Shopify analytics, custom pixels, advertising technologies, or social-media integrations may nevertheless be considered the "sale" or "sharing" of personal information or processing for targeted advertising under some state privacy laws.
The categories of personal information involved may include:
Recipients may include Shopify, analytics providers, advertising networks, and social-media platforms.
You may opt out by:
An opt-out choice may initially apply only to the browser and device from which it was submitted. If Shopify can associate the device with your Shopify account, Shopify may apply the opt-out to the account as well.
We do not knowingly sell or share the personal information of anyone under 21.
If you join our email list, we may send promotional messages concerning products, launches, offers, events, and other POWPAX news.
You may unsubscribe at any time by selecting the unsubscribe link in a marketing email or contacting us at info@powpax.com.
Even after you unsubscribe from marketing, we may continue sending nonmarketing communications concerning:
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods vary depending on the type of information, our relationship with you, applicable law, operational requirements, and relevant limitation periods.
Age-gate preferences may remain stored in your browser until the cookie or local-storage record expires or is deleted.
When personal information is no longer reasonably necessary, we may delete, deidentify, or aggregate it, subject to applicable law and technical limitations.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, transmission, storage system, or security procedure is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed without authorization.
You are responsible for protecting your account credentials and notifying us promptly if you suspect unauthorized account access.
Depending on where you live, whether applicable legal thresholds are met, and subject to legal exceptions, you may have the right to:
These rights are not absolute. We may decline or limit a request where permitted by law, including when we cannot verify your identity or when retaining information is legally required.
How to submit a request
You may submit a privacy request by:
Describe the right you wish to exercise and provide enough information for us to locate the relevant records.
We may verify your identity by matching information you provide with information already maintained by us. We will use verification information only to process the request.
You may use an authorized agent where permitted by law. We may require proof of the agent's authority and may contact you directly to verify your identity or confirm authorization.
We will respond within the period required by applicable law.
Appeals
If applicable law gives you the right to appeal our decision, email info@powpax.com with the subject line "Privacy Appeal." Include the original request, our response, and the reason you believe the decision should be reconsidered.
This section supplements the remainder of this Privacy Policy for California residents and applies to the extent required by the California Consumer Privacy Act, as amended ("CCPA").
During the preceding 12 months, we may have collected and disclosed the following categories of personal information:
| California category | Examples | Purposes | Categories of recipients |
|---|---|---|---|
| Identifiers | Name, address, email, phone number, IP address, account ID, cookie or device ID | Orders, accounts, customer service, security, marketing | Shopify, payment processors, carriers, service providers, analytics and advertising partners |
| Customer-record information | Contact, billing, shipping, and account information | Orders, payments, account management, compliance | Shopify, processors, fulfillment providers, professional advisers |
| Protected classifications | Confirmation that a visitor represents being at least 21 | Site access and legal compliance | Shopify and Site-service providers |
| Commercial information | Products viewed or purchased, carts, order history, refunds | Fulfillment, customer service, analytics, personalization, marketing | Shopify, processors, fulfillment providers, carriers, analytics and advertising partners |
| Internet or network activity | Browsing, device, Site-interaction, and checkout activity | Site operation, security, analytics, advertising | Shopify, hosting, security, analytics, and advertising providers |
| Geolocation information | General location derived from an IP address | Shipping eligibility, fraud prevention, analytics | Shopify, security, analytics, and advertising providers |
| Electronic or visual information | Emails and voluntarily submitted product or shipping photographs | Customer service, product complaints, safety | Customer-service providers and professional advisers |
| Inferences | Likely interests or product preferences derived from activity | Personalization, analytics, marketing | Shopify, analytics, and advertising partners |
| Sensitive personal information | Account login credentials | Account access and security | Shopify, hosting, and security providers |
We collect these categories from the sources described in Section 1 and use them for the purposes described in Section 2.
We do not use or disclose sensitive personal information to infer characteristics about individuals. We use account credentials only for permitted operational and security purposes.
During the preceding 12 months, our use of Shopify analytics, advertising, or pixel technologies may have resulted in the sale or sharing, as those terms are defined by the CCPA, of:
Recipients may include Shopify, advertising networks, analytics providers, and social-media platforms.
We do not knowingly sell or share personal information belonging to consumers under 16. Because the Site is restricted to adults 21 and older, we do not knowingly collect personal information from anyone under 21.
Subject to applicable exceptions, California residents may have the right to:
Instructions for exercising these rights appear in Section 11.
California Civil Code Section 1798.83 may permit California residents to request information concerning certain disclosures of personal information to third parties for their own direct-marketing purposes.
Submit a request to info@powpax.com with the subject line "California Shine the Light Request."
Where required by law, we process recognized opt-out preference signals, including Global Privacy Control, as requests to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.
If Shopify can associate the device sending the signal with a Shopify account, the opt-out may also be applied to that account.
Other than legally recognized opt-out preference signals, the Site may not respond to browser "Do Not Track" signals because there is no universally accepted standard for those signals.
The Site and our products are intended only for adults aged 21 and older.
We do not knowingly collect personal information from anyone under 21. If you believe someone under 21 has provided personal information to us, contact info@powpax.com so we can investigate and take appropriate action.
The Site may link to third-party websites, applications, social-media platforms, or services.
This Privacy Policy does not govern third-party privacy practices. We encourage you to review the privacy policy of each third party with which you interact.
A link does not necessarily mean that POWPAX endorses the third party.
The Site is operated from the United States and is intended primarily for people in the United States.
If you access the Site from another country, information may be transferred to, stored in, and processed in the United States or another jurisdiction where Shopify or our service providers operate.
We do not represent that the Site or our products are available or appropriate outside the United States.
We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.
We will post the revised policy on the Site and update the "Last Updated" date. If a change materially affects your privacy rights, we will provide any additional notice or obtain any consent required by law.
Questions, complaints, and privacy requests may be directed to:
Pow Hydration Inc.
6332 Lindmar Dr.
Goleta, CA 93117-3112
Email: info@powpax.com
Phone: 1-213-POWPAX9 (1-213-769-7299)